tg778 Privacy Policy

§ 01 Introduction

tg778 ("tg778", "we", "us", "our") operates tg778.club, a PAGCOR-regulated online casino and sports betting platform serving Filipino players. As a data controller under Republic Act No. 10173 (Data Privacy Act of 2012, "DPA"), tg778 is committed to collecting and processing personal data lawfully, fairly, and transparently.

This Privacy Policy ("Policy") applies to all personal data collected from registered account holders, platform visitors, and individuals who interact with tg778 through any channel, including the tg778 website, live chat support, and email correspondence. By registering a tg778 account or using the tg778 platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein, where consent is the applicable legal basis.

This Policy should be read in conjunction with the tg778 Terms and Conditions, available at /terms-conditions.

§ 02 Data Controller

For the purposes of RA 10173 and its implementing rules, the data controller responsible for personal data processed in connection with the tg778 platform is:

tg778 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Policy. Inquiries directed to the DPO should be submitted via the support email address above with the subject line "Data Protection Inquiry".

§ 03 Personal Data We Collect

3.1 Registration and Identity Data

When you register a tg778 account, we collect the following personal data as required by PAGCOR's Know Your Customer (KYC) regulations and the Anti-Money Laundering Act (RA 9160, as amended):

• Full legal name (as appearing on government-issued ID);
• Date of birth (for age verification — 21+ minimum);
• Residential address (including city, province, and ZIP code);
• Philippine mobile number and email address;
• Government-issued identification document number and copies (e.g., Philippine passport, driver's license, PhilSys National ID, SSS ID);
• Selfie photograph for facial verification, where required.

3.2 Financial Data

To process deposits and withdrawals, tg778 collects the following financial information:

• GCash or PayMaya account number (last digits only; full account numbers are processed by the payment provider);
• Bank account details for BPI, BDO, or Metrobank transfers (account name and number);
• Transaction history including deposit amounts, withdrawal amounts, and timestamps;
• Source of funds declarations, where required by AML procedures.

3.3 Gameplay and Activity Data

tg778 automatically records the following data relating to your platform activity:

• Games played, bets placed, wager amounts, and game outcomes;
• Session start and end times and session duration;
• Bonus claims, wagering progress, and promotional interactions;
• Responsible gaming tool activations (deposit limits, self-exclusion requests, etc.).

3.4 Technical and Device Data

When you access tg778, we automatically collect:

• IP address and approximate geolocation data;
• Browser type, version, and operating system;
• Device type (mobile, desktop, tablet) and device identifiers;
• Referring URLs and navigation paths within tg778.club;
• Cookie data (see Section 7).

§ 04 How We Use Your Personal Data

§ 05 Legal Basis for Processing

Under RA 10173, tg778 processes personal data on the following legal grounds:

• Consent: Where you have given specific, informed, and freely given consent, such as for receiving promotional communications from tg778. You may withdraw consent at any time by contacting support.
• Contract Performance: Processing is necessary to fulfil our contractual obligations under the tg778 Terms and Conditions, including account management, game delivery, and payment processing.
• Legal Obligation: tg778 is required by PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act itself to collect and process certain personal data. This processing is mandatory and cannot be declined without affecting account eligibility.
• Legitimate Interest: tg778 processes certain data based on legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are balanced against your privacy rights.

§ 06 Data Sharing and Disclosure

tg778 does not sell, rent, or trade personal data to any third party. tg778 shares personal data only in the following limited circumstances:

6.1 Regulatory and Legal Disclosure

tg778 is required by Philippine law to share certain data with:

• The Philippine Amusement and Gaming Corporation (PAGCOR) — as required by our operating license;
• The Anti-Money Laundering Council (AMLC) — for covered and suspicious transaction reporting under RA 9160;
• The National Privacy Commission (NPC) — in the event of a reportable personal data breach;
• Philippine courts or law enforcement — pursuant to a valid legal order, subpoena, or court direction.

6.2 Service Providers

tg778 shares limited personal data with trusted third-party service providers who process data solely on tg778's behalf and are contractually bound to data protection standards consistent with RA 10173. These include:

• Payment processors (GCash / GXI, Maya Philippines / PayMaya, BancNet partner banks) — for transaction processing only;
• Game providers (Pragmatic Play, Evolution, PG Soft, and others) — limited to account identifiers for game session management;
• KYC verification partners — for identity document verification services;
• Cloud infrastructure providers — for secure hosting of tg778 systems and data.

§ 07 Cookies and Tracking Technologies

tg778 uses cookies and similar tracking technologies on tg778.club. These include:

• Essential Cookies: Required for core platform functionality — session management, authentication state, and security tokens. These cannot be disabled without rendering tg778 non-functional.
• Functional Cookies: Remember your preferences such as language settings, remembered device status, and responsible gaming tool configurations.
• Analytics Cookies: Used to understand platform usage patterns — pages visited, time on site, navigation paths — to improve the tg778 product. Data collected by analytics cookies is aggregated and anonymized.
• Security Cookies: Support fraud detection and anomalous login activity monitoring, including IP pattern analysis and device fingerprinting for account security.

You may manage cookie preferences through your browser settings. Blocking essential cookies will impair your ability to use tg778.

§ 08 Data Retention

tg778 retains personal data for the minimum period necessary to fulfil the purposes described in this Policy, subject to the following retention schedules:

• Account and KYC records: Retained for a minimum of 5 years following account closure, as required by PAGCOR and AML regulations;
• Transaction records: Retained for 5 years following the date of the transaction, consistent with RA 9160 obligations;
• Gameplay records: Retained for 3 years for regulatory audit purposes;
• Customer support records: Retained for 2 years from the date of the last interaction;
• Marketing consent records: Retained for the period of the consent and 1 year following withdrawal of consent.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents re-identification.

§ 09 Data Security

tg778 implements a layered security framework to protect personal data against unauthorized access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between users and tg778 servers;
• AES-256 encryption for sensitive personal data stored in tg778 databases;
• Strict access controls limiting personal data access to authorized personnel on a need-to-know basis;
• Multi-factor authentication requirements for tg778 administrative system access;
• Regular third-party security audits and penetration testing;
• Real-time intrusion detection and monitoring systems;
• Documented incident response procedures, including NPC breach notification protocols under RA 10173.

§ 10 Your Data Subject Rights

Under RA 10173, tg778 account holders have the following rights regarding their personal data:

• Right to be Informed: The right to receive clear information about how your data is collected and used — provided by this Policy;
• Right of Access: The right to request a copy of the personal data tg778 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of personal data where retention is no longer legally required — subject to PAGCOR and AML retention obligations;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Object: The right to object to processing based on legitimate interest, including direct marketing communications;
• Right to Withdraw Consent: The right to withdraw consent at any time where consent is the basis for processing, without affecting prior processing;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe tg778 has violated your data privacy rights.

To exercise any of the above rights, submit a written request via the tg778 support channels. tg778 will respond within 15 business days of receiving a verified data subject request.

§ 11 Minors and Age Restriction

The tg778 platform is strictly restricted to individuals aged 21 years and above, consistent with PAGCOR's minimum age requirement for online gambling in the Philippines. tg778 does not knowingly collect personal data from persons under 21 years of age. If tg778 discovers that personal data has been collected from a minor, all such data will be immediately deleted and the associated account closed. Parents or guardians who believe a minor has registered a tg778 account should contact support immediately.

§ 12 International Data Transfers

tg778 processes personal data primarily within the Republic of the Philippines. Where data is processed by third-party service providers whose infrastructure is located outside the Philippines — such as certain cloud hosting providers or international game providers — such transfers are conducted in accordance with RA 10173 and subject to appropriate safeguards, including contractual clauses that impose equivalent data protection standards on the receiving party. tg778 does not transfer personal data to countries with inadequate data protection frameworks without implementing additional protective measures.

§ 13 Changes to This Privacy Policy

tg778 reserves the right to update this Privacy Policy at any time to reflect changes in its data practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered account holders via the email address on record no less than 14 days before the updated Policy takes effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the tg778 platform following notification of material changes constitutes acceptance of the revised Privacy Policy, where consent is the applicable legal basis.

§ 14 Contact and Data Protection Officer

For privacy-related inquiries, data subject access requests, or to contact tg778's Data Protection Officer, please use the following channels:

• 24/7 Live Chat: Available on the tg778 platform
• Support & DPO Email: [email protected] — subject line: "Data Privacy Request"

tg778 is registered with and regulated by PAGCOR. Full license and regulatory details are available on the About Us page. For complaints not resolved by tg778's internal process, you may contact the National Privacy Commission of the Philippines.